Privacy Policy

Calico Story House is a solo brand storytelling agency serving pet companies. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what choices you have. We keep it simple because our data practices are simple.

If you have questions about this policy, you can contact us at the email address listed at the end of this document.

1. Information We Collect

Information You Give Us Directly

When you fill out the contact form on our website, you are asked to provide:

• First name (required)
• Email address (required)
• Company name (optional)
• A description of your marketing needs (optional)

If we launch a newsletter in the future, we will collect your first name and email address for the purpose of sending it to you. We will not add you to a newsletter list without your explicit opt-in.

We do not collect payment information, create user accounts, or require you to log in.

Information Collected Automatically

Like most websites, ours automatically collects certain technical data when you visit, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring website (the site that linked you here)

This information is collected through standard website analytics tools and cookies. It is used in aggregate to understand how visitors use our site. We do not use it to identify you personally.

2. How We Use Your Information

We use the information we collect only for the following purposes:

• To respond to your inquiry through the contact form
• To send you a newsletter, if you have opted in
• To understand how visitors use our website so we can improve it

We do not sell your information. We do not use your information for advertising. We do not share your information with third parties for their own marketing purposes.

3. Cookies

Our website uses cookies — small text files placed on your device — to support basic site functionality and analytics. These may include cookies set by our website platform and by any analytics tools we use.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of the site.

4. Third-Party Service Providers

We use a small number of third-party tools to operate this website. These providers may process your information on our behalf, in accordance with their own privacy policies:

• Website hosting platform — stores and serves the site
• Analytics provider (such as Google Analytics) — processes aggregate usage data
• Email service provider — if you subscribe to our newsletter, your first name and email address will be stored with the email platform we use to send it

We do not authorize these providers to use your information for any purpose other than providing services to us.

5. Data Retention

We retain contact form submissions for as long as needed to respond to your inquiry and manage our business relationship with you. If you subscribe to our newsletter, we will retain your information until you unsubscribe. You may request deletion of your information at any time by contacting us.

6. Your Choices

• You may decline to fill out the optional fields on the contact form.
• If you subscribe to our newsletter, you may unsubscribe at any time using the unsubscribe link in any email we send.
• You may request that we delete the personal information we hold about you by contacting us directly.
• You may disable cookies through your browser settings.

7. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Security

We take reasonable precautions to protect your information. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website may include links to third-party websites — for example, a client's site or a social media profile. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at TLOMalley@CalicoStoryHouse.com.